New York, NY – City Council members may have an easier time organizing and responding to their constituents’ needs thanks to a new database program that will organize questions and complaints.
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Speaker Christine Quinn and Council Member Gale Brewer today are announcing the launch of CouncilStat, a program that tracks constituents’ concerns in individual council districts and integrates all 51 districts into a single searchable database.
“CouncilStat is a sort of 311 for the City Council,” Ms. Brewer said yesterday. She said that the database would allow council members to compare notes and learn if issues are relevant outside their district.
“Right now I have no idea if we’re getting similar complaints except if I talk to my colleagues in Brooklyn,” Ms. Brewer said. She added that by comparing constituent calls over time, officials could test if new procedures were effective in addressing problems. [nysun]