WASHINGTON — The U.S. Department of Homeland Security accused Hilton on Monday of refusing hotel accommodations to Immigration and Customs Enforcement agents seeking lodging in the Minneapolis metropolitan area.
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In a post on X, Department of Homeland Security said Hilton properties had canceled reservations made by federal law enforcement officers using official government email addresses and approved government rates.
“NO ROOM AT THE INN!” DHS wrote, alleging the hotel chain had engaged in a coordinated effort to deny service to DHS law enforcement personnel. The agency called the actions “unacceptable” and accused Hilton of deliberately impeding officers from carrying out their immigration enforcement duties.
NO ROOM AT THE INN!@HiltonHotels has launched a coordinated campaign in Minneapolis to REFUSE service to DHS law enforcement.
When officers attempted to book rooms using official government emails and rates, Hilton Hotels maliciously CANCELLED their reservations.
This is… pic.twitter.com/qKMKypGtzi
— Homeland Security (@DHSgov) January 5, 2026
The post included a screenshot of an email referencing a reservation at the Hampton Inn Lakeville, a Hilton-branded property in the Minneapolis area. The message stated that the hotel had identified multiple government reservations linked to DHS and was “not allowing any ICE or immigration agents to stay at our property,” adding that such reservations would be canceled.
DHS said the name of the Hilton employee who sent the message was redacted.
The agency further criticized Hilton for what it described as siding against law enforcement, writing that the refusal undermined efforts by U.S. Immigration and Customs Enforcement to enforce federal immigration laws.
Hilton did not immediately respond to a request for comment regarding the allegations.
smart business decision…uniformed thugs will scare away customers