TORONTO (AP) — The chief executive of Air Canada apologized Thursday for his inability to express himself in French after politicians called for his resignation for his English-only message of condolence after Sunday’s deadly crash in New York.
Join our WhatsApp groupSubscribe to our Daily Roundup Email
Air Canada CEO Michael Rousseau has been criticized for the four-minute condolence video posted online that included only two French words — “bonjour” and “merci.”
“I am deeply saddened that my inability to speak French has diverted attention from the profound grief of the families and the great resilience of Air Canada’s employees, who have demonstrated outstanding professionalism despite the events of the past few days,” Rousseau said in a statement.
“Despite many lessons over several years, unfortunately, I am still unable to express myself adequately in French. I sincerely apologize for this, but I am continuing my efforts to improve.”
Air Canada President and CEO Michael Rousseau provides a video statement on the tragic accident involving Air Canada Express AC8646: pic.twitter.com/ZwFibpOkj2
— Air Canada (@AirCanada) March 23, 2026
Quebec’s premier called on the airline executive to resign on Wednesday. Canadian Prime Minister Mark Carney said it showed a lack of compassion and judgment and said he look forward to hearing more from Air Canada’s board of directors.
Antoine Forest, one of the two pilots killed in the crash at LaGuardia Airport, was a French-speaking Quebecer. Forest and Mackenzie Gunther died when the Air Canada Jazz flight they were landing at LaGuardia collided with a fire truck on the runway Sunday evening.
Canada’s largest airline is headquartered in Montreal, Quebec, where French is the primary language. Rousseau has been criticized for not speaking French previously. He delivered his condolence video message in English, with French subtitles.
Carney noted that Canada is a bilingual country with two official languages.
Quebec’s identity has been contentious since the 1760s when the British completed their takeover of what was then called New France. Quebec is about 80% French-speaking.
Quebec Premier François Legault noted that when Rousseau was appointed president of the airline in February 2021, he promised to learn French.
The Office of the Commissioner of Official Languages has received hundreds of complaints about Rousseau’s video.
“Back in November 2021, less than a year after he was appointed CEO of Air Canada, one of his first major speeches in his role triggered a strong controversy among Francophones, as the speech was almost exclusively in English,” said Daniel Béland, a political science professor at McGill University in Montreal.
“At the time, in response to that controversy, Rousseau apologized and pledged to learn French. He did later take French lessons but, as the new controversy suggests, it was probably not very successful to say the least.”
Jason Kenney, a former Conservative Cabinet minister, said he would rather the CEO of Canada’s flagship carrier focus his scarce time on safety and reliability than language training.
Typical. 2 people die in a plane crash and all the stupid Quebecois can think about is the CEO’s French. Next we’ll find out that he doesn’t like Molson.
How’s his Arabic? The most common language in Quebec will not be French for much longer…..
Dumb canadians
Face it, no one cares about your French
Bunch of snobs
I am totally against the Quebec language laws.
However, Air Canada’s board resolutions (or however they govern their company) clearly specify that those in high offices of the company must work in both of Canada’s official languages since the company is owned by the Canadian government.
He knew this 5 years ago when he started and promised to learn the language.
That said, the timing is SO bad, it makes the whole thing look ridiculous.
The obsession with the language issue has been a problem in Quebec and has contributed to Montreal’s decline as the country’s business center since the 1970s, but that does not excuse Rousseau’s poor judgment. Since he was reading from a script, his staff (or a computer program!) could have translated all or part of the script into French for him to read in addition to the English, which even someone with a poor command of the French language could do.
In 1967, Charles DeGaulle, the President of France, visited the City Hall in Quebec City, and in a speech from the steps of City Hall shouted in French, “Vive Quebec Libre”. In other words, he was calling for the succession of Quebec from Canada.
Je ne comprends pas le français.
Get Google Translate…problem solved..
Bonjour Quebecois Franco-phony lePutzes;
Vous autres, les faux grenouilles, vous ne savez même pas parler français !
Merci.
Quebec should be wiped of the map. What a stupid place – what is wrong with them?! Just speak English like everyone else, and stop being such dumb jerks!