Consumer Alert!
New York – Verizon is charging some home-phone customers for services they don’t use – a practice many consumers describe as outrageous.
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Verizon calls the new fee a shortfall charge. It imposes the $2 monthly fee on no-frills phone subscribers who make fewer than $2 in long-distance calls per month. It is charged to customers who have the ability to dial out for long distance, but who don’t subscribe to a long-distance service or generally make long-distance calls.
Verizon described the fee as the customer’s share of maintenance costs for operation of the long-distance network. Company officials say the monthly charge is no different from paying a monthly bill for a home-phone connection and then not making any phone calls. [dailynews]
its standard fare they all make their money somewhere. this writer must have cable stock
At a time when companies like Verizon are fighting with VOIP companies, this kind of charge is just another reason they will lose customers.
seems like a vendetta to me.