That Big Chain Pharmacy With Predatory Pricing

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    By Rabbi Yair Hoffman

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    There is a big name pharmacy out there whose prices are insane. That is, insanely high.  They are out there truly Conning valuable shoppers.  There ought to be an investigation.

    Their advertising motto is, all about “RX savings” – but these are the people that this company victimizes with predatory pricing.  The pricing of crucial over the counter medicines are often 2 to 3 times the prices of their competitors – to say nothing about prescription medications.

    Something that costs $5.99 at a competitor pharmacy is near $20 at this one. A medicine that is an expectorant is priced at $43 in the big-name pharmacy, but is only $21 elsewhere.  There are numerous, numerous other examples.

    Imagine, the words engraved on the Statue of Liberty.. “Give me your tired, your poor, your huddled masses” and it ending with, “AND LET’S RIP THEM OFF WITH PREDATORY PRICING!”

    True, sometimes we have a last minute run and our regular frum pharmacist may be closed near Shabbos or Yom Tov, but we should really try to rework our schedules.

    The high prices is a reminder to us that it is high time that we make a stand, and at the same time, be mekayem a Mitzvah d’oraisah.  The frum pharmacists that serve our Torah community are wonderful individuals that deserve our support.  They work hard, and lookout for our health and those of our families.  They also look out for our community in general.  We must support them as much as possible and try to time our medicinal purchases way in advance.

    The Source

    Rashi (Vayikra 25:14) sheds light on this fascinating concept. Rashi cites a Sifra (Parashas Behar, 3), one of the oldest commentaries on Sefer Vayikra: From where do we know that when one makes a purchase, he should purchase only from his fellow? The verse, therefore, tells us “or when you purchase, from the hand of your fellow.”

    The Reasons

    While this Rashi tells us the existence of this mitzvah, it does not provide the “why” behind it. What might be the reasons for this mitzvah? A cursory examination will reveal three fundamental issues:

    • It is an expression of the mitzvah of v’ahavta l’rei’acha kamocha, loving thy neighbor as thyself;
    • It supports our own economy; and
    • it creates a stronger bond among Klal Yisrael.

    Not To Be Xenophobic To Others

    This is not to say that we should entertain an antipathy or a xenophobic attitude toward foreigners. Our sages (Pesikta Sh’mos 20:23) tell us that all people were created in the image of Hashem and thus must be treated with respect and dignity. Indeed, we find in the Midrash Rabbah (Bamidbar 8:4) that Hashem tells Yehoshua concerning the Givonim that “if you distance those that are far, you will end up distancing those that are close.” Clearly, we must be concerned about everyone. Notwithstanding these concepts, however, there is clearly an obligation to look out for one’s own first.

    Go to Amazon and you will see that you can check off buying only from women-owned businesses or minority-owned businesses. Keeping Shabbos is a declaration to the world that we believe that Hashem created the world and that those who do good are rewarded and those who opt for evil are punished. And, believe it or not, there are halachos concerning our obligation to do our business with shomrei Shabbos.

    This mitzvah is cited by numerous halachic authorities:

    • Sefer HaChinuch (end of mitzvah #337),
    • Chofetz Chaim in Ahavas Chesed (5:7),
    • Rema in his Responsa (#10), and
    • Chasam Sofer (C.M. V #79),
    • and many other authorities (Tashbatz Vol. III #151; Maharam Shick C.M. #31; Minchas Yitzchok III #129).

    We will attempt here to discuss some of the issues that pertain to this important concept.

    Logistical difficulties. What happens if, from a logistical perspective, we encounter difficulties? The mitzvah applies even if it is more difficult to make the purchase at an establishment owned by one’s fellow than at one owned by other vendors (Maharam Shick, C.M. #31). Thus, distance, a lack of adequate parking, and just general inconvenience are not factors that exempt one from the mitzvah.

    Price. Most authorities (Rama, Tashbatz, Chofetz Chaim) rule that the obligation to purchase from a fellow citizen exists even if his price for the item is higher than that of the other vendor. There is a distinction, however, when there is a significant difference in the price.

    When the price of the other vendors is significantly less, some authorities rule that there is no obligation to purchase from a fellow citizen. Other authorities rule that even in such a case one must still purchase from his fellow citizen (Minchas Yitzchok’s reading of the Rema). Certainly, if the fellow citizen is having difficulty making ends meet, all would agree that one must purchase from him even if there is a significant difference in price (Ahavas Chesed 6:10).

    The question arises as to what exactly constitutes a “significant difference” in price. Dayan Weiss (129:5) explores the possibility that “significant” may be equivalent to the concept of “hefsed merubah, a large loss” found in the poskim regarding issur v’heter (certain kashrus issues). If so, there would be a distinction between someone who is wealthy and someone who is poor.

    Another possible definition of “significant difference” is if the price is one-sixth more than the other vendor’s price (Responsa Nachalas Shiva #55, cited by Dayan Weiss 129:5). Finally, a third possibility is that the term varies from person to person.

    Exclusion of price gouging. It should be noted that price gouging by the citizen-owned store is also forbidden, and if the citizen storeowner engages in this type of activity, shoppers may purchase at other vendors (Dayan Weiss 129:7). If the citizen storeowner is not engaging in price gouging, but merely cannot receive the price discounting from wholesalers that other vendors (such as foreign chain stores) can receive, then this does not constitute price gouging.

    Occasional purchases. Some authorities (Responsa of Rabbi Moshe Sternbuch, in T’shuvos VeHanhagos #805) have written that occasionally one may make purchases at other vendors, as long as one does not do so on a regular basis. This is further qualified to only include minor purchases. Major purchases must still be made at an establishment owned by one’s fellow citizen.

    End consumers. Some authorities (Responsa Maharam Shick C.M. #31) have written that this obligation only applies to the end consumer. However, a person who has a business, where his livelihood is to resell items at a profit, may purchase from other vendors if their price is cheaper. It is meritorious, however, to purchase from his fellow citizens even in such a case.

    Buying from shomrei Shabbos brethren demonstrates a concern for their welfare. The act of directing our purchases can also make a paradigm shift in our own psyche. It can affect who we are, making us into better people. When witnessing the impact that our own consumer choices can make, it is clear that we have to reanalyze our purchasing habits and bring them closer to home.

    Difference in quality of item. Others have written that if there is a difference in quality between items purchased from different vendors, then the concept does not apply, and one may purchase from other vendors (Nesiv Yosher 1:4, by Rabbi Yehudah Itach).

    Conclusion

    In conclusion, we can say this is an area that has unfortunately been rather neglected. Often we may erroneously place our values of thriftiness and economic prudence above some of our other values.  In this case, both our values and the values of thriftiness are both on the same side.

    But aside from this, we must look toward our fellow citizens as if they are our brothers. If your own blood brother was an electrician, and you were in need of such a contractor, wouldn’t your father want you to conduct business with him instead of with a stranger? In the merit of our observing this mitzvah may Klal Yisrael be safe, strong, and dwell in peace.

    The author can be reached at [email protected].


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    14 Comments
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    Feivish
    Feivish
    14 days ago

    If you can provide evidence of your claims, report them to the Division of Consumer Affairs or the State Board of Pharmacy. Otherwise, you are opening yourself up to a lawsuit for libel.

    R. Moshe
    R. Moshe
    14 days ago

    I respect you but I must partially disagree. I find it a dangerous precedent when Daas Torah mixes in to business. The chosen example as predatory pricing might not be true of many items, usually walking in to a big box store offers many lower cost alternatives.
    About twenty years ago I lived in Brooklyn and a major supermarket chain (well known because they are big in the “country” was about to open in Brooklyn. Every Rabbi and Rebbe was asked to speak and remind people of the risks of making a mistake and buying non Kosher. Yhe message was to not shop in the national chain supermarket. Based on appearances, the Brooklyn Kosher food industry is thriving.

    Perhaps you should consider the cost of basic foods like pasta and compare national brands (with national Hashgachot) to the brands in Kosher stores and evaluate Country of origin. I prefer my food not come from third world countries. I also prefer the sale prices and unlike the pharmacy, we eat every day.

    I come from a merchant family in a different field. There were many issues with customers buying where they preferred, as is their right, of course. A major issue was when customers sent their husbands to exchange items for a different variety. Often the variety being returned was an item we never carried. I never remember Daas Torah discussing such issues.

    Emes
    Emes
    14 days ago

    It is a toeles for people to know what pharmacy is ripping people off. Please divulge the name of the pharmacy.

    I was a democrat until I saw the light
    I was a democrat until I saw the light
    14 days ago

    Prices today are getting higher to cover their losses do to people walking out without paying. Ir going to Costco getting bedding chairs and other items before you you the summer and returning them after they are not needed. Same was done at Macys china department with dishes But guess that’s ok

    ShmuelG
    ShmuelG
    11 days ago

    This is a solution in search of a problem.
    If prices in the “C” drug store are indeed “often 2 to 3 times the prices of their competitors,” then just buy elsewhere.
    Duh.

    Sy Syms said
    Sy Syms said
    14 days ago

    I call myself an educated consumer. As an educated consumer, I know that price is at what you might be referring to as big name pharmacies, I can think of two right off the bat, where things might cost more especially the over-the-counter type items. That being said one does not have the shop there. One can shop at Target or other types of stores where the same items are for cheaper. You can even go to ShopRite etc etc for many of the over-the-counter types of things that you would buy at these pharmacies and it would be a lot cheaper.

    lazerx
    lazerx
    13 days ago

    In Israel we have Super Pharm that has great come ons, that are very cheap. But anything else is cheaper elsewhere.
    “Let the consumer beware”….

    shleppy
    shleppy
    11 days ago

    Somebody got a grudge.